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Frequently Asked Questions

Where is Caroline Florence located?

4011 S Custer Rd. McKinney TX, 875070

Is the surrounding area a good place to live?

Yes

What is the neighborhood known for?

Is best known for its beautifully preserved 19^th-century Historic Downtown, one of the largest and oldest in the state, good schools, trails, shopping.

What grocery stores are near Caroline Florence?

Walmart, HEB, Aldi, Kroger, Whole Foods, Traders Joes’, Market Street, and Patel Brothers.

Are there parks near Caroline Florence?

Gabe Nesbitt Community Park (6 min)
Bonnie Wenk Park (13 min)

Towne Lake Park (16 min)

How walkable or bikeable is Caroline Florence?

Walk and bike to onsite retail, walk in trail.

How close is Caroline Florence to public transit?

6.3 miles

What types of apartments are available at Caroline Florence?

Studios, one bedroom & two bedrooms with study’s available in some floor plans.

Do all homes have balconies/patios?

No, select apartments do not have a balcony or patio.

Do the apartments come with a washer and dryer?

Yes

Is there storage available at Caroline Florence?

Yes

What amenities are available at Caroline Florence?

Caroline Florence offers an impressive collection of amenities designed to support work, wellness, recreation, and relaxation. Residents enjoy access to a resort-style pool, beautifully landscaped courtyards, a dog park, and a rooftop lounge with inviting spaces to unwind and take in the views.

Additional amenities include a clubroom, a fully equipped fitness center, a golf simulator, EV charging stations, and direct access to nearby trails. For those who work remotely, the community also features co-working spaces and private offices, providing a convenient and professional environment just steps from home.

What are the pool hours?

10:00am - 10:00pm

Is there a fitness center, and what equipment is available?

Yes! Our fitness center is equipped with a variety of cardio, strength, and wellness-focused amenities to support your fitness goals. Residents have access to a dedicated weight training area, stationary bikes, treadmills, ellipticals, and a StairMaster, as well as a yoga and stretching zone for recovery and mindful movement.

Is there a rooftop, outdoor lounge, or communal gathering space?

Yes

Are there EV charging stations at Caroline Florence?

Yes

What community events or social programming does Caroline Florence offer?

We offer monthly resident events.

Can guests use the amenities?

Yes, with lease holder present. Max 2 guests per apartment home.

Is Caroline Florence good for remote workers?

Yes! Caroline Florence features a thoughtfully designed co-working lounge with a variety of workspaces to suit your needs, including private conference rooms for meetings and individual work pods for focused productivity. Whether you're working remotely, attending virtual meetings, or studying, you'll have access to a professional and comfortable workspace without leaving the community.

Who provides internet at Caroline Florence?

Spectrum

How do I access my home and the amenities?

Amenities with a fob and home with a regular key.

Is there a parking fee?

Yes, for private garages only.

How far is Caroline Florence from the airport?

26 miles

What is the commute time to major employers in the area?

15 to 30 minutes.

What parking options are available at Caroline Florence?

General parking, attached garages and detached garages.

Is Caroline Florence pet friendly?

Yes! Caroline Florence is a pet-friendly community and proudly welcomes your furry companions. Residents can enjoy our on-site bark park, providing a convenient space for dogs to run, play, and socialize.

How is Caroline Florence secured?

While no community can guarantee safety, Caroline Florence offers several features designed to support controlled access and resident convenience, including fob-controlled entry points and security cameras throughout the community. These measures help manage access to resident-only areas and contribute to a comfortable living environment.

Is there on-site security or controlled access?

No

Is there a package locker service or secure package delivery?

Yes

What are the income requirements?

3x the base rent

How do I apply to Caroline Florence?

Applications can be found on our website via the apply now tab or the floor plans tab.

How long does the application process take?

It can take up to 48 hours from getting all completed applications and income documents.

What fees are due at move-in?

Deposit, administrative fee and prorated rent.

Are utilities included in the rent?

No

What is the lease term length?

12 months - 18 month lease terms

Is smoking allowed?

No

Is there a garage or covered parking options?

Yes

Do you offer discounts for preferred employers, first responders, teachers, or medical professionals?

Yes, please reach out to the leasing team for full details.

Is maintenance available 24/7?

During business hours and emergencies only after hours.

Contact

Caroline Florence

4011 South Custer Road Mckinney, TX 75070

p: (972) 440-4577

Office Hours

Monday - Friday: 10:00 AM - 06:00 PM | Saturday: 10:00 AM - 05:00 PM | Sunday: 01:00 PM - 05:00 PM

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Our community was designed with people who rent with pets in mind. A maximum number of two (2) pets are permitted per apartment unit provided the required pet deposit, pet fee and monthly pet rent is paid. Pet weight must not exceed 99 lbs. with restrictions on all aggressive breeds including, but not limited to the following breeds, Akita Inu, Alaskan Malamutes, American Bandogge, American Bulldog, Basenji, Boew Boel, Bull Terrier, Cane Corso, Caucasian, Chow, Doberman Pinschers, Dogo Argentino, Fila Brasileiro, German Shepherd, Great Dane, Gull Dong, Huskies, Perro de Presa Canario, Pitbull, Rhodesian Ridgeback, Rottweiler, Saint Bernard, Tosa Inu, Staffordshire Terriers, Dobermans, Wolf Mixes, and any mixes thereof. Other animals, including but not limited to the following are not permitted as pets at this Community: Poisonous Animals (i.e. spiders, snakes); and/or, other Exotic Animals (i.e. primate, iguana, ferret, sugar gliders, snakes). For more comprehensive literature regarding this Community’s pet policies, please inquire with a leasing representative.
Our community is a non-smoking community.